Manchester Living Announces Leadership Transitions

Brian Levy promoted to Chief Relationship Officer; Ernie Cote appointed as Chief Operating Officer.

Manchester Living announces two key leadership transitions: the promotion of Brian Levy to Chief Relationship Officer, and the appointment of Ernie Cote as Chief Operating Officer.

Manchester Living operates Cambridge Caregivers, a locally-owned and operated provider of non-medical caregiver services, and Manchester Care Homes, operator of custom purpose-built luxury residential care homes in Dallas.

“These staff changes position us to best serve our clients as Cambridge Caregivers continues to grow and begins to expand beyond the Dallas area,” said Manchester Living CEO Adam Lampert. “Under the capable leadership of Ernie and Brian, we look forward to providing more clients and families with the kind of extraordinary white glove service our clients are accustomed to.”

Brian Levy, Chief Relationship Officer

Since joining Manchester Living as Director of Business Development in 2015, Brian Levy has cultivated numerous relationships with physicians, social workers, trust officers, guardians and other referral sources, as well as community leaders and CEOs. In his new position as Chief Relationship Officer, Levy will continue to build on those relationships as Cambridge Caregivers begins to expand to new markets beyond the Dallas Fort Worth metroplex.

“Brian represents the heart and soul of our company,” said Lampert. “Brian is a people person who connects easily with others. Combining his talent for relationship building and his genuine compassion for others, Brian has emerged as a thought leader in the senior living industry in Dallas.”

Levy hosts the Manchester Living podcast, featuring experts in topics like dementia care, Parkinson’s, and the family dynamics related to dementia and caregiving. He is often called on as a TV and radio spokesperson for Cambridge Caregivers and as an expert in caregiving topics.

“I love meeting new people and sharing how Cambridge Caregivers can be of assistance,” Levy said. “I especially enjoy the opportunity to be a valued resource for families at a time when they are feeling overwhelmed and working in crisis mode.”

Levy holds a degree in Psychology from Menlo College. He lives in Dallas with his wife and their dog Dash. Levy is a fan of the great outdoors and enjoys hunting, fishing and golfing with his twin boys.

Ernie Cote, Chief Operating Officer

Ernie Cote joined in January in the newly created position of Chief Operating Officer, responsible for overseeing the management and daily operations of Manchester Care Homes and Cambridge Caregivers.

“Ernie will help us manage our growth as we expand Cambridge Caregivers from Dallas and Fort Worth into Houston and beyond,” said Lampert. “He brings extensive leadership experience in marketing, sales and private equity, combined with a passion for delivering the kind of skilled and compassionate in-home care that Cambridge provides to clients. Most importantly, Ernie is a natural problem solver.”

Part of Cote’s motivation for joining Manchester Living is rooted in his own personal experience as the primary caregiver for family members. Shortly after he graduated from college, his mother was diagnosed with a brain tumor. As the only child of a single mom, he assumed caregiving responsibilities at a young age, choosing memory care facilities and hiring in-home caregivers. After his mother passed away, Cote again became the sole caregiver, this time for his grandfather, who had advanced dementia.

“I’ve seen the challenges of finding good quality in-home caregivers,” he said. “I know how heartbreaking and frustrating it is when a loved one receives sub-par care. My grandfather was a veteran and would’ve qualified for VA assistance. We would’ve loved to have had access to the kind of amazing caregivers that Cambridge Caregivers offers.”

Cote earned Bachelor’s and MBA degrees from Baylor University and sits on the boards of several companies. He has devoted many hours over the years to mentoring young people through youth organizations such as Big Brothers and the Court Appointed Special Advocate (CASA) program for at-risk children. Cote is also the extremely proud dad of two girls: Zoe, a Junior at UCLA, and Foster, a Sophomore at Berkeley. His ‘third daughter’ is an adorable obedience school dropout named Stitch. When not bragging about one of his girls, he enjoys yoga (he’s a certified instructor), kickball, reading, and volunteering at The Resource Center food bank.